Project
Sustaining
Competitive and Responsible Enterprises,
SCORE – ILO -
INDONESIA
Theme
Better
workplace cooperation: a foundation for business success
By.
Janususilo- Indonesia
A.
Background
Being more vulnerable to
external shocks, most small and medium enterprises (SMEs) in Indonesia have been finding it
difficult to sustain operations due to the global financial crisis, new free
trade area agreement and the quality of their jobs is being compromised in the
process. The large majority of employment for both women and men is found in
SMEs and the key to sustainable economic development that leads to effective
poverty reduction lies in competitive and growing SMEs. Current research is
showing that innovations in work organization, continuous workplace learning,
good labour-management relations, and respect for workers’ rights are important
ways of raising productivity while also promoting decent work. The broad problem that this project will
address is how to minimize the impact of the financial crisis by fostering
responsible and thus sustainable workplace practices – economic, social and
environmental – in SMEs in order to improve their productivity and
competitiveness in a manner that contributes to sustainable economic
development.
B.Team
Members
The development objective of
SCORE is that Indonesia’s
SMEs are more sustainable through being cleaner, more productive and
competitive and provide more sustainable and decent employment. To achieve this, the project is
expected to have achieved the following concrete outcomes by the end of the two
year project 2010 - 2012:
a) Industry associations can market and coordinate enterprise upgrading
services to their local members.
b) Service providers can effectively deliver training and advisory services
for workplace upgrading on a commercially sustainable basis.
c) Labour inspectorate services work with mass media to disseminate
progressive workplace practices.
C. Partnerships and sustainability
In Indonesia the project will work
with the Ministry of Manpower and Transmigration (NPO Indonesia), while looking
at also involving other relevant government institutions, including the Ministry
of Industry, while also seeking to involve national sector institutions and associations
for replication. On the local level industry associations / foundation and
technical service providers will be capacitated to promote and deliver services
on a commercial basis to build responsible competitiveness among SMEs. The
project has a sustainability strategy, but acknowledges that the timeframe is
limited to ensure a sustainable business service programme. The project will be
advised by a Tripartite Advisory Committee at the national level.
C.
The Role and Responsibility of SCORE EXPERT/Consultant To develop Workplace
Cooperation (Modul 1)
The
SCORE expert will conduct as follow:
- Series of
activities for Module 1 in the Jakarta
area and train the local expert all related activities to the workshop module 1
implementation to the local enterprises consist of :
1) Training of Trainer , the
participant ToT from Jakarta
(local trainers) will be able to:
·
Describe
the SCORE objectives, themes and approach (for the local trainer/expert, incl:
able to market, to replicate the training and to upgrade the enterprises based
on SCORE Methodology)
·
Explain
workplace cooperation and why it is important to enterprise improvement.
·
Implement
steps to improve the enterprises operations through workplace cooperation based
on:
·
Better
communications and trust between workers and managers.
·
Enterprises
Improvement teams.
·
Consultations
between workers and managers.
·
5S
and other initiatives to improve working conditions and enterprise operations.
·
Establish
commitment and baseline assessment from potential enterprises
2)
Market the SCORE project,
3)
Baseline assessment in Jakarta
4)
Workshop for selected enterprises
5)
on-site visit upgrading.
Client
Organization Profile
Company Name : xxxxxxxx
Address : xxxxxxxxx
Established : xxxxx
Number of Employee : 100 persons
Factory :
Jakarta : 4200 square meters Cimahi : 2200 square meters
Certification : ISO 9001: 2008 by TUV; ISO 13485: 2003 + AC:2009 by TUV
; SNI
( Indonesian National Standard )
CE
Line of Production : Medical Equipment (Infant Incubator, Infant
Warmer,Phototherapy unit, UV Room Sterilizer, Scrub Station, etc)
Hospital Furniture (Beds,
Trolleys, etc) Weighing Scale
Export Middle East : Syria, UAE, Yemen , Asian : Malaysia, Srilanka, Bangladesh , Africa : Algeria, Nigeria
II. CLIENT SITUATION
A.
Strengths
Management is very excited to do the
improvement and development company. There
are plans for expansion of the company. The
potential development of the company is big enough, considering the potential
of domestic market demand that can not be met by similar companies in Indonesia,
the company have a standardized
management system but not standard labor
time.
Managerial education for managers and supervisors.
Harmony leadership relationship with
employees has been formed, there are quality control team and good
communication
B. Weaknesses
To serve customer demand
based on the Orders of the Tender, the company has a team of engineering has
not been strong, especially in R & D and PPIC so often happens bottle neck
in the Assembling, the production
of a narrow and contour land that does not mean forcing management to policy
production zigzag process.
Lack of human
resources for production, especially for machine shop operators and not human
resources Manager . Communication with employees
has well through regular meetings daily,
weekly and monthly.
Layout
has not been arranged so that the flow is not optimal process and potentially
place constraints. The grouping process is unclear and has
not been set. Placement of goods has not been
set and scattered in various places. Finish Placement, WIP and Rejected parts has
the potential to confuse the WIP accumulation at the Assembling.
Dusty factory space was hot and stuffy. The use of
Tools
Body Protection
has not been provided despite the discipline.
workflow and the flow of
goods needs to be rearranged so that the process is easily identified and
monitored, Visual controls need to be implemented better, need to make
efficiencies to the production of stock because of uncertainty about product
specifications orders result from government tenders
C.
External Environment
PT. xxxxx located on Jlxxxxxxxx is located 500 meters from the road xxxxxxxr, making access relatively
easy to the company,
III. CONSULTING EXPERIENCE
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